We’re happy to help you with any questions about MeinPfotenPass. Please read the frequently asked questions below or contact us directly.
Frequently Asked Questions
How do I add a pet?
Open the app and tap the “+” button on the home screen. Enter your pet’s name, species, and date of birth to get started.
How do I set up reminders?
Navigate to a pet’s profile and open the vaccination or treatment entry you want to be reminded about. Tap “Set Reminder” and choose your preferred notification time.
Can I manage multiple pets?
Yes. MeinPfotenPass lets you add and manage as many pets as you like. Switch between pets using the pet selector on the home screen.
How do I delete my account?
You can request the deletion of your account and all associated data at any time. Visit our account deletion page for instructions.
Contact Us
If you need further assistance, please send us an email. We aim to respond within 2–3 business days.