You can use this page to request the deletion of your My Paw Pass account and all associated personal data.
What will be deleted?
Once your request is processed, the following data will be permanently and irreversibly deleted:
- Your user account (email address, encrypted password)
- All pet data (names, species, date of birth, vaccinations, vet visits, treatments)
- Reminder and notification settings
Data that may be retained
In limited cases, certain data may be retained for a restricted period where required by law or necessary to prevent fraud and ensure security. Such data will be used exclusively for that purpose and deleted once the retention period ends.
How to submit your request
Send us an email at the address below. To help us identify your account, please include:
- The email address associated with your My Paw Pass account
- (Optional) The name(s) of your pet(s) to help locate the correct account
We will process your request within 30 days and confirm the deletion by email.
🗑️ Request deletion by email